At PaintingZ, we are committed to providing our customers with exceptional service, ensuring that you receive your unique, handmade oil paintings as quickly as possible without compromising on quality.
We strive to provide you with the best service and ensure you receive your artwork promptly. Once you place an order, we begin processing it within 48 hours. During this time, we carefully select the right artist to create your custom painting and communicate your specific requirements to ensure the final piece meets your expectations.
Because each painting is meticulously crafted by hand, it requires time and attention to detail. Typically, your artwork will be completed within 15 days from the date of order. However, for more complex or large-scale paintings, our artists may need additional time to perfect the piece. Rest assured, we will keep you informed of the progress throughout the creation process.
Near the end of the art creation process, we will provide you with a photo preview of your painting for online approval. This step ensures that you are completely satisfied with the final product. We will only proceed with packaging and shipping once you have given your approval.
Once your painting has been approved, we will carefully package it to ensure it arrives in perfect condition. We use high-quality materials to protect the artwork during transit.
We ship your artwork to the address you provide using world-renowned delivery services such as DHL, FedEx, and UPS. These trusted carriers offer reliable and fast shipping, complete with tracking information so you can monitor the progress of your delivery. Typically, delivery takes 4-7 business days, depending on your location.
Thank you for choosing PaintingZ. We are dedicated to delivering beautiful, handmade art directly to your door with the highest level of care and service.